Since March 2009 Tecsidel is a technological and commercial partner of Witbe (www.witbe.com), specialist solutions for measuring quality of experience (QoE) of services of voice, video and data based on robots from the company. These robots:
- Located at strategic points on the network, act as end users: they call, they see TV programs, change channel,...
- They allow a proactive monitoring of services from the side of the customer, end to end
- They alert the operator if they detect degradation or unavailability of the services rendered, registering the affected content