Maintenance (SEGA WCS) systems integration

SEGA WCS is responsible for the execution of the basic operations of a warehouse (storage, replenishment, extraction and delivery time) through the assignment and its control to one or more automated systems of maintenance: automatic warehouses, AGVs, sorters, conveyors...


This solution adapts to each team and manufacturer specific protocols and interfaces, and allows control of all systems from a single monitoring panel and with a single point of configuration of business rules.

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Operations by radiofrequency (RF SEGA)

SEGA RF is the most basic configuration of SEGA OES in which warehouse operations are assigned to workers equipped with RF terminals with screen, keyboard and bar code reader.


It is, therefore, a system for the execution of operations of storage and traceability of goods identified by bar coding or RFID using mobile terminals.


Via SEGA RF staff is directed by a computer system whose objective is that each operation be carried out in the most efficient way for the most suitable operator at all times.


Warehouse operatives receive concise, step-by-step instructions, from the operations that must be executed: the display shows the operation to execute and the operator must confirm it as appropriate, normally with the reading of the barcode of a location or of a product.


Finally, SEGA RF records the detail of each transaction for purposes of traceability and to allow the development of all kinds of statistics and performance indicators.

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Operations by voice (SEGA PTV)

Our product SEGA PTV is a system that allows the execution of operations in the store, using the vocal with the operator communication to guide you, leaving your view and your hands free to manipulate products with maximum productivity. It thus allows you to focus your attention in this activity without being distracted for a second with papers, keyboards or screens.


Operations with voice is based on the fact that the system informs the operator instructions by speaking, and this operator confirms the execution of the system, also using his own voice. The productivity advantage is obvious. In addition to greater capacity for manipulation by both hands available and your eyesight concentrated on the actions it takes, the reception and confirmation of the instructions mean no interruptions in their work. The operator will be able to perform other tasks while it manipulates or moves, gaining seconds allowing you to complete more work at the same time.


Operation control completely online also allows you to improve the quality. For example, in picking operation, SEGA PTV offers the possibility of reacting immediately before stock breakages directing the operator to alternative locations or ordering urgent replenishment operations.


As for errors, avoided largely because the system has the strategy to ask for validation of the actions that are performed through control digits present on the product or on the locations, that coupled with the absence of distraction is in a optimal quality of preparation.


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  • SEGA PTV control software manages operations that the system performs, and offers tools for configuration and monitoring of the activity.

  • Its statistical module provides all the necessary information for the knowledge and process optimization, since it provides the detail of the productivity of each operation and the incidents that occur.



  • It is integrated in a simple way with their ERP or WMS, and features of a specific integration with SAP-standardized. Operates on a Windows, Linux or Unix, Oracle database, SQL Server, or other server and uses a Windows client for configuration, monitoring, and statistics.

  • It works on the entire range of terminals of voice of Vocollect, optimal for repetitive warehouse processes such as order-picking. Robust teams of our partner, absolute leader in technology voice within the store, allow to provide productivity in a wide variety of operating environments, including the great cold.The variety of backgrounds of staff who is now in distribution centers is not an obstacle for its reliable voice recognition technology. Even for those cases in which it is required that the team can also perform other operations based on screen and keyboard, we can use this technology on a selection of certified handheld terminals.



  • Supports handheld terminals or onboard traditional based Windows Mobile/CE, PC and smartphones. In this case very appropriate "speaker-independent" voice technology is used in applications that require large or variable, and required vocabularies in environments where it is not possible by the user vocabulary training.This mode makes it possible to extend the benefits of vocal communication, internal or external, others as carriers that removed merchandise or path. In these scenarios the voice of exceptional quality and clarity of SEGA PTV synthesis capability enables an effective transmission of all kinds of information to the user.



  • The implementation of multimodal tasks is another outstanding feature of SEGA PTV supported on certain computers. It allows to combine in the same operation different technologies of communication with the user and data as well as voice capture, taking advantage of all resources of the terminal, from your screen, keyboard and scanner, RDId, camera, GPS and other devices can be connected.An example of useful application is the use of luminous displays of a preparation multiorder to indicate where and operator truck must leave the products, confirming the deposited amount by voice.


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  • Increase productivity relating to work with paper and RF terminals.

  • Greater security by having the free view.

  • Noticeable reduction in errors in preparation.

  • Very easy learning and good acceptance by operators.

  • Many scenarios with ROI of less than 1 year.

  • Applicable to various tasks in the store, and other external such as transport.

  • The multimodal capability opens new horizons for implementation. It takes beyond the productivity and reliability that provides the voice.

  • Choice between technology-dependent or independent of the speaker according to the application.

  • SEGA PTV lets you know the productivity of their voice processes.

  • He collaborates to the traceability of products throughout the managed processes.

  • With SEGA WMS, operations monitoring voice and non voice on a single control panel.

  • Fully integrated with other enterprise tools.


{slider solution components}



  • Vocollect voice, handheld or Terminal onboard equipment certified, fixed sites PC, running software customer voice with support up to 35 languages.

  • Headset with certified microphone, cable or Bluetooth.

  • Cable or Bluetooth bar code scanner, if required by the process.

  • SEGA PTV trade execution software.

  • Equipment monitoring console.

  • Online system integrated with SEGA WMS, SAP (WM, TRM, EWM) or any other WMS or ERP.


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The picking is undoubtedly one of the processes where the voice can bring a great advantage. The pick by voice shines particularly against other techniques in extensive areas of locations of product of half rotations. It offers improved productivity and optimal quality of preparation.


SEGA PTV supports preparation by voice with numerous variants, such as picking multiorder, clustered pick or pick to tape (pick to belt).


A simple operation of picking process communicates verbally to the operator to which location should go, this confirms reading location control digits. The system asks the amount to take the product. The mechanism is repeated until finishing all locations to visit on this tour of picking. All the problems and incidents that the operator finds can be communicated by voice to the system.


{slider Crossdocking}


The direct distribution of products received by truck or factory on pallets or trays of shops or order, without going through storage, is streamlined with the realization by voice. Depending on the process, a wireless scanner, wrist or finger may be required.


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Classification on shelves processes can benefit from operation hands-free, often use combined with wireless scanner.


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Obtaining information on the assignments without being distracted from driving, confirmation of incidents, delays, reception and sending of messages, are ordered by voice voice in cast solutions in Tecsidel vehicle.


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Communication between users. SEGA PTV module allows the operator to request support by using a command voice and immediately establish a "phone" contact with a supervisor from your own computer. This function is completed with the reverse possibility, where supervisor contact operator without having to look for it when viewing in the monitoring operation stops, or should indicate any particular instructions.


In a fairly large Center this capacity may win many minutes per operator per day, and is in a rather more rapid reaction to incidents.


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{gallery}ln/logistica/productos/sega-ptv{/gallery}

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SICOS: Monitoring of communications of companies in ONO

After finalizing the tests of concept of a selection process initiated in 2012, ONO chose us at the end of July 2013, for the implementation of the new manager based in Open Source communications CPEs equipment software enterprise customers (Customer-Premises Equipment).


sicos-ono-esquema


The solution is based on components of the t-QoSMoS portfolio in which there are collected Open Source components such as Zabbix, Rancid, Talend Open Studio, Pentaho, TacPlus, and includes adaptations made to achieve optimal integration, both among them and with the customer’s systems, developed on the basis of the programming (API) interfaces and data structures well documented that such components are presented, meeting the requirements established by ONO.


 


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  • Fault and performance monitoring, based on Zabbix.

  • Inventory, information on teams and customers, implemented into Zabbix MySQL database using additional tables.

  • Configuration and access to CPEs, Rancid and TAC_PLUS.

  • User portal based on TomCat Apache, accessible by registered users in corporate LDAP, and integrating the GUI of other components.

  • Integration CPEs and other NMS via SNMP, including consultancy in ICMP.

  • Reporting, with Pentaho, running on Tomcat server.


{slider Data integration}


The different types of integration of data included in this solution are resolved using the Talend Open Studio component for Data Integration, composed of an element of Edition, which allows you to define and describe the workflow to implement, and other runtime, these flows in the operating environment. Three types of data streams are contemplated:



  • Supply: implemented through a battery of scripts that include performances on the components of the solution, previously parameterized via the web.

  • Diagnosis: for the implementation of various actions of test and validation equipment CPEs, which invoke different commands set in advance.

  • ETL: for historical to a second database data export, preferably Colonnade, for the purpose of carrying out the exploitation oriented Business Analytics of information, in the event that the data volume is high and/or required reduced access times.


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(SEGA PTL) picking carts

This mobile solution consists of a self-contained embeddable in a warehouse (WMS SEGA or others) management system for the picking multiple orders simultaneously conducting.


In practice, it's a subdivision preparation cart, in which each position has a display. Truck design is totally flexible for each application as supports from 2 to 30 positions that can be adapted for any type of container (pallet, rollcontainer, boxes or buckets).


The preparation multiorder allows increased productivity, as it allows you to simultaneously perform several picking with a single shift by the picking area.


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  • Connected using the wireless network (WiFi) in the store to the server SEGA PTL

  • It has a scanner wireless to validate products or capture data of packages as needed.


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  • It registers the container loading in the positions of the truck, and then starts the tour by picking from warehouse locations. A general truck display indicates the location of picking which must go, to validate the location, reading the barcode of the location, the system activates the displays of the positions of truck in which must be deposit product, indicating the amount.

  • PTL truck ensures that you won't have confusions of container when depositing the product, while minimizing any mistake of quantity. The operator places the amount shown in each position and confirm by pressing the button for each target.


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Operations by lights (SEGA PTL)

SEGA PTL is a system oriented to the paperless picking, which provides high productivity and reliability in picking or sorting operations.


It supports a method of picking without papers which through luminous signs guides the operator to the correct locations, showing the exact amounts of units to pick (pick-to-light) or put (put-to-light).


Its main advantage is that it increases both the precision (efficiency) and productivity (haste) operations.


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  • It manages the operations that the system performs, and offers tools for configuration and monitoring of the activity. The statistical module provides all the necessary information for the knowledge and process optimization. With it the company may know the productivity of each operation and the incidents that occur.

  • It provides tools for configuration and monitoring of the activity.

  • It is integrated in a simple way with their ERP or WMS, and has a specific integration with SAP-standardized. It operates on a Windows, Linux or Unix, Oracle database, SQL Server, or other server and uses a Windows client for configuration, monitoring, and statistics.


{slider advantages:}



  • Production, directed by lights, leaving hands and view free. Increase the usual productivity: 50% to 100%.



  • Intuitive, just minutes of training, low level of error. Picking error reduction: 70% to 90%. Up to 99.99% accuracy (i.e. an error in 10,000 picks).



  • Facility, total elimination of the paper.

  • Quickness, preparations are completed in less time

  • Flexibility of staff. Simple installation and easy maintenance.



  • High durability, resistant to shocks, dirt, moisture and condensation. Works in extreme conditions: - 30 ° C to 50 ° C.

  • Industrial protection to IP67g specification.



  • Rapid return on investment, less than 1 year on many occasions.


{slider sectors:}



  • Pharmaceutical.

  • Cosmetics.

  • Retail.

  • Electrical equipment.

  • Spare parts.

  • Publishing.

  • Great cold.


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{slider preparation of orders "pick to light" stations|closed}


The station consists of locations of picking, each of which has installed a luminous display. When an order at the station, SEGA PTL illuminates the displays of the locations where you have to take the product, stating the quantity to prepare. Thus the operator quickly locates the location, removes the exact amount of the product displayed and simultaneously confirms by pressing the display button. Each display can have options to correct differences, request stock replenishment, lot, etc.


SEGA PTL picking stations multiply productivity by visual aid offered to locate the product and immediate confirmation to take it, illegal immigrants do not need for subsequent administrative transcripts. This online knowledge can speed up the replenishment process and reduce breakdowns. This system avoids confusion of product errors since the operator sees illuminated the location where pick, and at the same time quantity errors are reduced because of the visualization the amount at the time of the picking without having to divert the view of any paper or screen, or store products and quantities.


{slider "put to light" classification stations}


In this mode the station has got a location with display for each target possible classification. It is used, for example, to effectively distribute products to order, grouped crossdocking or picking.


When it identifies the product or bulk sorting, SEGA PTL illuminates target positions reporting the amount to be deposited in each one. As the product spreads, the operator confirms by pressing the display button.


It has options to capture in real time the opening and closing of containers destination and the incidences of the process, as lack of quantity.


Once again, the visual guide by lights and constant display of quantities results in productivity unattainable by traditional methods, by lowering the error rate to insignificant values.


{slider Carriages PTL}


Truck especially focused to prepare multiorder. See: Carriages Put To Light.


{slider other operational systems of lights}


Modular technology behind SEGA PTL also offers innumerable possibilities in the field of Assembly and manufacturing, processing of returns or other manipulations. Hundreds of models displays and other signaling devices, elements of data capture can be connected to the system, a flexible software and a company specialized in computerization of processes can dramatically reduce their operating costs to increase their quality of service.


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Complete solution


Displays systems often require automation of transportation from buckets to preparation or classification stations or the use of other elements automated conveyors and sorters. In any case, Tecsidel can offer the complete solution that also provides automated support. On the other hand, SEGA PTL can work together with other systems of family SEGA solutions logistics.

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Execution management operations (SEGA OES)

We present a component integrated into SEGA WMS or autonomous for the optimization and management of the operations of a warehouse: SEGA OES. The generic version and multimodal, that allows the optimization of operations that combines the use of the various technologies used. It is also available in a stand-alone configuration to operate connected to an external system, ERP or WMS, through standardized interfaces.


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  • It brings intelligence to the planning, management and execution of the operation.

  • It plans waves of routes or deliveries in mono tasks or multiorder or clustered consumption plan.

  • Optimized calculation of tasks by volume, distance, available resources, etc.

  • Operations guided run for greater efficiency and productivity.

  • Operations and resource productivity indicators.

  • Integration with any ERP, made-in-house or legacy system.

  • It uses a combination of technologies for the implementation of the operations, guided with RF, voice systems, systems guided by lights or automated systems maintenance.


{slider Versions:}


There are specialized versions of OES for each technology:



  • SEGA RF: for guided tours with RF terminals operations

  • SEGA PTL: operations guided by lights

  • SEGA PTV: for voice-guided operations

  • SEGA WCS: for operations carried out by means of automatic materials handling equipment


{slider Functions:}


SEGA OES can operate like SAP operations management system using standard system interface external SAP (based on IDOCS) and connected directly with RFCs or through PI.


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Stores with SAP (SAP WM)

Introducing SAP WM as our logistics solution to measure, developed ad hoc completely on SAP, based on more than 30 years of experience in designing and implementing highly complex warehouse management systems and solutions.


It is a radio frequency solution, applied through technology ITSMobile of SAP, which allows integrated internal physical media management (people, equipment, physical areas) and external (vehicles, patio, springs, control point) of the complex of warehouse or logistics center.


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  • Enables the integration of administrative and operational processes automatically through the use of the technologies of RF, RFID, OCR and barcode tags.

  • Integration with all the processes carried out by the modules:

    • (MM) Materials Management

    • (SD)   Sales and Distribution

    • (PP)    Production Planning

    • (TRA) Transportation

    • (QM)   Quality Management



  • In short, the Allied technology and strategic intelligence through an automatic system that guides the implementation of operational processes.


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  • Reliability and total control online 100% of the stock.

  • Total control of the traceability of all members of the logistics chain products

  • Better management of stock levels, rotation by FIFO/FEFO obsolete stocks reduction and client-customized batch determination.

  • Optimization of time and resources members of the logistics chain and warehouse movements.

  • Very simple interface for the user, allowing an easy understanding of the job to run.

  • Identification of products in the warehouse allowing traceability and the reduction of the time spent on handling

  • Control online of all operations carried out in the store via a unique SAP screen.

  • Possibility of integration with automated systems (AGV's, automated warehouses and factory systems).

  • Integration with all the physical devices of the plants and high automation of the processes in internal logistics.

  • Integration with the best technologies available on the market (RF, bar code labels and RFID terminals)..

  • Fully scalable solution, enabling to start with a basic implementation that can progress to the higher level of automation.


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Storage SMEs (SEGA Lite)

We present our SEGA Lite as a management system oriented to hand stores in which work a moderate number of operators. It covers all the processes of a warehouse in simple and very flexible way, so it can be applied at any stage of work.


It is a standard product with a planned evolution. It is configurable and its philosophy is to use it in the enterprise, without customization. Thanks to this approach, the implementation is simple and quick, with the aim to be ready in a few days.


To be able to adapt to any situation, SEGA Lite does not impose the rules, but works in a mode where the operator indicates the activity that is going to do. In every moment, the system informs the operator about options ordered by general criteria, giving you the flexibility to choose one of them or indicate an alternative, perhaps by applying specific criteria that the system is unknown.


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  • Multiowner (multi-tenant, logistics operators).

  • Multi-store.

  • By terminals RF/voice operated, stocks updated in real time.

  • Friendly user interface.


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  • The user wishes to store pallets, the system introduces you to some possible locations close to your possible picking locations, but the operator can decide to put all the pallets in a location of block multireference because it knows that all those pallets will come together in a large order. In the same way, as for the preparation of an order, whose fundamental strategy is the FIFO service to rotate the stock, the operator can force more new products because they will go to export or they will be for a VIP client.

  • In more complex scenarios, where the focus is on advanced management, where there are many operatives working, automation, or simply a more specialized functional support is required, Tecsidel recommended to go to the top level of tool that provides SEGA WMS.


{slider Advantages:}



  • Each product is perfectly located at all times.

  • High reliability of the stock and its status..

  • It guarantees the stock rotation and does not allow to expire their products.

  • Complete traceability in all warehouse processes..

  • Extreme in the operation, ideal flexibility for Polyfunctional operators.

  • Maximum use of space.

  • Real knowledge time the productivity of their employees.


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{slider-main Functions:}


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  • Reception (outside, of production, return).

  • Storage

  • Crossdocking

  • Order preparation on request, multiorder, zones, groups of orders.

  • Closed packages and delivery time (customer, to production, return to supplier)..

  • Replacement of locations of picking from reception, from booking, during the picking process.

  • Inventories and relocations.


{slider Operation management}



  • Monitor of the current activity of operators and follow-up of picking.

  • Semiguded flexible working, the operator chooses the type of activity to be undertaken and the work area, and you can even select the task and accept the proposal by the system.

  • Registry of trade execution time for productivity statistics.

  • Registration of all movements of materials for traceability.


{slider Documents, reports and statistics}



  • It supports the generation of document standard, such as shipping labels and packing slips.

  • It incorporates standard statistical reports on the operation with tables and graphs.

  • Ability to export to Excel and Word.

  • Possibility of purchasing reports to measure directly of Tecsidel..


{slider Platform server (when installed in the store)}



  • It works on Windows or Linux servers

  • SQL Server or Oracle databases.

  • Apache Web server or IIS.


{slider Interface user PC}



  • For configuration, operation, optimal use of data management, jobs fixed.

  • It requires a standard PC.

  • Windows XP or Windows 7.


{slider Radio-frequency terminals}



  • For the implementation of the operations of materials

  • Windows CE/Mobile 5/6 with .NET

  • Working in the graphic, touch mode or through keyboardd


{slider Terminal voice}



  • For implementation of operation of picking through the SEGA PTV module.

  • Voice of Vocollect or RF terminal equipment certified voice.


{slider label}



  • Tag store, generate shipping labels...

  • Requires driver for Windows.


{slider web access}



  • For visualization of stocks, inputs and outputs and execution of reports and statistics.

  • Internet Explorer, Mozilla FireFox, Google Chrome and Apple Safari.

  • About equipment desktops, tablets or smartphones (IPhone, IPad, Android).


{slider Interface ERP}



  • Connectable to any ERP.

  • Flat files or XML format.


{slider Interoperability}



  • Integrates fully with SEGA PTL module preparation/classification parazonas guided by lights..

  • Integration with management module Tecsidel carousels/paternoster, and RFID Smart shelves supplied by Tecsidel solutions.


{slider Options to purchase}



  • SEGA licenses acquired Lite for each device (PC, RF terminal, terminal voice...).

  • SEGA is installed Lite on a server at the customer's premises.

  • The staff of the client computer takes charge of maintenance supported optionally in Tecsidel maintenance contracts.


{slider mode service in the cloud ("Cloud computing") }



  • You pay a monthly fee for each device that uses SEGA Lite (PC, terminal RF or vocals,...).

  • Tecsidel serves SEGA Lite via internet; the client does not have to worry about computer platform, nor the technical maintenance of databases, backups, etc.

  • Contract is guaranteed a certain level of service (SLA) system.


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Specialized technical assistance

We offer you services of technical assistance specialist (ATE), where our engineers are integrated into the client computer for the specific performance of a previously defined project. He is a model of development of the type "Time & Materials", with professional profiles specialist working on rate per day and with support of the Tecsidel competence centers.


A Competence Center is a team specialized in an area of concrete, strategic knowledge and has a cross and critical application. — Coordinate and complement tasks that they are held, reducing redundancy and increasing efficiency. The centralization of these tasks ensures that information and best practices are communicated and shared throughout the organization.


The team of experts of Tecsidel is capable of taking on tasks within your projects in the environment of ICT on an individual basis, or as a team. The client decide what resources are occupied, although we accept full responsibility to manage a portion of its business.


The Tecsidel specialized technical assistance it is not a commodity; its differential value is found in:



  • ICT professionals with great experience.

  • High degree of specialization.

  • Centres of competence in support of staff in client.

  • Stability in the template.

  • Lifelong learning.

  • Good value cost against experience.

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