Tecsidel Privacy Policy

This post is also available in: Español (Spanish)

Last update, 18 January 2024

Below, we inform you about how we treat your personal data through the privacy policy (hereinafter referred to as policy).

TECSIDEL ITS, S.L. (hereinafter, TECSIDEL), makes available to users of the website located at the URL https://www.tecsidel.com/ (hereinafter, “website”) the privacy policy in order to provide you with information about how we will treat your personal data and how we will protect your privacy and information. This policy forms an integral part of the Legal Notice.

PLEASE TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY, IT WON’T TAKE LONG AND YOU WILL BE ABLE TO FIND OUT HOW WE TREAT AND PROTECT YOUR PERSONAL DATA.

BRIEF INTRODUCTION

This policy applies to all users of the website – hereinafter referred to as the user or users – whether or not they are TECSIDEL customers, and is made available at the URL https://www.tecsidel.com/, as well as in the interactions that the user carries out with TECSIDEL through the aforementioned website.

TECSIDEL reserves the right to modify this policy in order to adapt it to future legislative, doctrinal or jurisprudential developments that may apply, or for technical, operational, commercial, corporate or business reasons, and in any case whenever it deems appropriate. We will inform you of any changes or updates through the website, or by any other means deemed appropriate. In any case, it is recommended that, each time you access this platform, you read this policy in detail because the fact of continuing to use the functionalities made available by TECSIDEL after having been notified of the aforementioned modifications will mean that you agree with them, except for those cases in which your express consent is necessary.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The party responsible for the processing of personal data is TECSIDEL ITS, S.L, with NIF B09703141 and registered office at calle Albacete, nº3, Edif. Mízar, 1ª planta – 28027 Madrid – Spain.

WHO IS TECSIDEL’S DATA PROTECTION OFFICER (DPD)?

To ensure proper management of your data processing, TECSIDEL has appointed a DATA PROTECTION OFFICER – hereinafter referred to as DPO – with whom users, if they so wish, may contact regarding all matters relating to the processing of their personal data and for the exercise of their rights under the provisions of the GDPR. You can contact our DPO through the following contact details:

Postal address: calle Albacete, nº3, Edif. Mízar, 1ª planta – 28027 Madrid – España.
Contact e-mail: privacidad@eysaservicios.com

FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS YOUR DATA?

  1. Contact, management and processing of queries and requests from users of the website. The contact form on the website is now available.
    • Purpose: The personal data of users who contact TECSIDEL through any of the contact channels made available through the website in order to receive queries or requests from users will be processed for the purposes of maintaining contact between the parties, managing website users, providing customer or user services, managing and processing requests.
    • Data processed: (i) identifying data, such as your name and surname; (ii) contact data, such as your contact telephone number, email address and; (iii) professional data, such as the company you work for.
    • Legitimisation basis: the management and processing of the legal relationship between the user and TECSIDEL, that is, in the management of their own request, in the maintenance of contact between the parties and, where appropriate, in the provision of the service that the user has requested.
  2. Management of cookies on the website.
    • Purpose: in the case of accepting our cookies policy, in particular, those of analysis, personalisation, advertising and social networks, the personal data of users may be processed by TECSIDEL for the purpose of(i) monitoring and analysing their behaviour on the website, such as counting visits and traffic sources in order to evaluate the performance of the website and improve it; (ii) provide better functionality and personalisation of the website, for example, the user will be able to access a series of criteria on their terminal such as language, type of browser used to access the website, etc.; (iii) manage advertising and; (iv) manage social networking services that we have added to allow you to share our content, as well as build a profile of your interests, by monitoring your browsing of other websites. You can find out more about the cookies we use on our cookies policy.
    • Data processed: browsing data, such as the IP address and the domain from which access is obtained, date and time of the visit, etc.
    • Basis of legitimacy: the express and explicit consent to the processing of your personal data for one or more specific purposes. Depending on the case, the satisfaction of the legitimate interest, own or third party, associated with the proper technical usability, management, maintenance, development and evolution of the Web and evolution of the Web, tools, network and associated information systems (ex art. 6.1 f) of the RGPD) will also apply.
  3. Sending newsletters and invitations to trade fairs in the sector.
    • Purpose: we will process your data in order to provide you with commercial information about our products and services, our quarterly newsletter and invitations to trade fairs in the sector.
    • Data processed: (i) identification data, such as name and surname and; (ii) contact data, such as telephone number or e-mail address.
    • Basis of legitimacy: Your consent or legitimate interest provided that the requirements for this are met, such as, for example, TECSIDEL’s legitimate interest in arousing interest and promoting the contracting of its products, as well as improving its image.
  4. Fraud prevention.
    • Users’ personal data will be processed in order to comply with legal and corporate regulations, as well as to cooperate with the competent authorities to prevent crime or fraud.
    • Data processed: identification and contact data, as well as data relating to commercial transactions.
    • Basis of legitimacy: TECSIDEL’s legitimate interest in ensuring reasonable use of the resources made available on the website and reducing the risk of becoming a victim of fraud or fraudulent transactions. If you would like more information on TECSIDEL’s legitimate interest in relation to this purpose, you can request information from privacidad@eysaservicios.com.

When the legitimate basis for the processing of your personal data is your consent, we remind you that you have the right to revoke your consent at any time simply and free of charge by writing to privacidad@eysaservicios.com.

FROM WHICH SOURCES DO THE PROCESSED DATA COME?

The data that TECSIDEL processes as a result of the interactions carried out by the user through our website originates from the following sources:

  1. Data provided by the user by filling in the spaces for managing communication with users made available by TECSIDEL.
  2. Data generated as a result of the user’s browsing and use of the website.

HOW LONG DO WE KEEP YOUR DATA?

The personal data provided will be retained for a period of time determined on the basis of the following criteria: (i) a legal obligation to retain it and; (ii) a request for deletion by the data subject in appropriate cases. Further information on retention periods is available on request from privacidad@eysaservicios.com.

In general, when the personal data is no longer necessary for the purposes for which it was collected, it will be blocked and made available to the competent authorities for the possible purging of legal responsibilities in accordance with the applicable regulations, and may not be used for other purposes. Once the legal periods corresponding to the statute of limitations for any possible legal actions have elapsed, your data will be blocked and deleted and may also, if applicable, be securely anonymised by TECSIDEL (anonymised/non-personal data).

WHAT ARE THE CONSEQUENCES OF NOT PROVIDING US WITH YOUR DATA AND WHAT DO YOU HAVE TO GUARANTEE?

We endeavour to request or apply the minimum and essential data necessary to carry out the processing of personal data that we carry out in full development of our corporate purpose and objectives. All of this is in accordance with the principles contained in the applicable regulations.

However, failure to provide your personal data may result in the impossibility of: (i) browsing our website correctly, for example, disabling technical cookies; (ii) processing your specific request or application, for example, by insufficient completion of the forms provided on the website.

In any case, the information and personal data you provide us with must be: (i) sufficient, although adjusted, limited and provided to the website forms; (ii) accurate, updated and truthful, in order to adequately verify your identity and to be able to access the website service.

TECSIDEL informs users that, when personal data are collected through a form made available through our website, it will be necessary for the user to provide, at least, the data that are indicated as mandatory in the form in question. If such data considered necessary is not provided, TECSIDEL will not be able to manage the service or query formulated by the user.

In the event that you provide data of a third party, you shall guarantee that you have previously informed the third party of the full content of this privacy policy and obtained their consent for the processing of their data by TECSIDEL.

Users shall be fully responsible for the personal data and information they provide to TECSIDEL and, where appropriate, for the services they require or contract.

TECSIDEL informs you that, in order to provide your personal data, in any way, through our website, you must be over eighteen (18) years of age. The user who provides data to TECSIDEL through this website declares and guarantees to be over eighteen (18) years of age, taking responsibility for such a decision.

DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

In general, we do not share, sell or make your data available to third parties. TECSIDEL does not transfer or communicate data unless there is a reasonable need to comply with a legal procedure, legal obligation or after obtaining the user’s consent. In this sense, your personal data may be communicated, where appropriate, to the following recipients:

  • To the Public Administrations in the cases provided for in the Law.
  • State Security Forces and Corps.
  • Courts and Tribunals.
  • EYSA Group companies.

Likewise, it is possible that TECSIDEL’s third-party providers may access your personal information in the provision of services such as, for example, the necessary technical infrastructure of the website. In any case, third-party providers are set up as processors and operate on the instructions and on behalf of TECSIDEL.

ARE INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA MADE?

We inform you that, in general, international transfers of your personal data are not planned, and TECSIDEL will adopt the necessary measures and guarantees in this area in accordance with the applicable personal data protection regulations. Notwithstanding the above, in our cookies policy you will find information on the use of cookies by third parties that may carry out international transfers of personal data. You can consult the privacy information of third parties that serve cookies on this website, through our Cookies Policy.

WHAT RIGHTS DO YOU HAVE, WHAT DO THEY MEAN AND HOW CAN YOU EXERCISE THEM?

You can exercise your rights of access, rectification, deletion, portability, limitation of processing and opposition through the following channels:

  • Written communication addressed to calle Albacete, nº3, Edif. Mízar, 1ª planta – 28027 Madrid – Spain. It must contain the express reference to “data protection”.
  • To the e-mail address privacidad@eysaservicios.com.

In both cases, the holder of the rights must prove his or her identity and, if this is not sufficient, we may ask you for additional information, such as a copy of the front of your identity document.

TECISDEL shall provide the requested information within a maximum period of one (1) month from receipt of the request. This period may be extended by a further two (2) months if necessary, taking into account the complexity and number of requests.

TECISDEL informs you that in the event that you consider that your personal data protection rights have been violated, you may file a complaint with the competent Data Protection Control Authority (in Spain, the Spanish Data Protection Agency https://www.aepd.es). In any case, we recommend that before filing any complaint with the AEPD you contact TECSIDEL’s Data Protection Officer (privacidad@eysaservicios.com) in order to analyse the specific situation and respond to your request or exercise with an effective and amicable solution.

ARE SECURITY AND PROTECTION MEASURES IN PLACE FOR YOUR PERSONAL DATA?

Taking into account the nature, scope, context and stated purposes of the processing, as well as the risks of varying likelihood and severity to your rights and freedoms, TECSIDEL implements appropriate technical and organisational measures to ensure the security and protection of your personal data, which TECSIDEL will review and update as necessary or as circumstances require.

VALIDITY AND MODIFICATION OF THE PRIVACY POLICY

This policy is effective as of 18 January 2024.

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