TOLL SYSTEMS & ITS

Maintenance

The Tecsidel Maintenance Service allows maintenance activities to be carried out on the equipment and systems of toll installations and ITS (road equipment, servers and applications), providing three kinds of maintenance:

  • . Corrective
  • . Preventive
  • . Predictive

This service aims to provide integral support to the system, placing at the entire disposal of the customer a highly qualified team exclusively dedicated to the project. This support enables the detection and resolution of incidents to be streamlined while lengthening the useful life of the operational system.

Tecsidel offers the following maintenance modalities:

  • . Helpdesk and problem resolution 24x7 (remote support)
  • . Preventive hardware maintenance (remote support)
  • . Preventive software maintenance, database and communication maintenance (remote support)
  • . Diagnostic-corrective hardware maintenance (remote support)
  • . Diagnostic-corrective software maintenance (remote support)
  • . Evolutionary maintenance (remote)
  • . On-site maintenance

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